Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at MargieMendoza820@outlook.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at MargieMendoza820@outlook.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at MargieMendoza820@outlook.com.

We offer a 30-day return policy, meaning you have 30 days to request a return after receiving the item.

Returned items must be in their original condition as received, unworn or used, with all tags intact, and in their original packaging. You will also need to provide a receipt or proof of purchase.

To request a return, please contact us at MargieMendoza820@outlook.com. Please note that returned items must be sent to the following address: 801 Chipley St, Baker Louisiana 70807, United States.

If your return request is approved, we will send you a return label and instructions for shipping the package. Items returned without prior request will not be accepted.

For any return-related questions, please feel free to contact us at MargieMendoza820@outlook.com.

Damage and Problems

Please inspect the items immediately upon receiving your order. If there are any defects, damage, or if you received the wrong item, please contact us immediately so we can assess the issue and resolve it appropriately.

Exceptions/Non-Returnable Items

Some types of items are non-returnable, such as perishable goods (e.g., food, flowers, or plants), bespoke items (e.g., special orders or personalized items), and personal care products (e.g., beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. Please contact us if you have any questions or concerns about a particular item.

Unfortunately, we do not accept returns of discounted items or gift cards.

Exchanges

The best way to ensure you receive the item you need as quickly as possible is to return the item you have received and purchase a new one separately once the return is accepted.

EU 14-Day Cooling-Off Period

Notwithstanding the foregoing, if the item was shipped to the EU, you have the right to cancel or return it within 14 days without any reason. As stated above, your item must be in its original condition as received, unworn or used, with all tags intact, and in its original packaging. You will also need to provide a receipt or proof of purchase.

Refunds

We will notify you upon receiving and checking your return and inform you whether your refund has been approved. If approved, we will automatically refund you via your original payment method within 10 business days. Please note that it may also take some time for your bank or credit card company to process and credit the refund.

If you have not received your refund after 10 business days of your approved return request, please contact us at MargieMendoza820@outlook.com.